In an effort to show how others are providing value to their customers, we will share great examples of organizations going beyond their brand to help clients.
How does Hilton provide value to their clients? With Hilton Suggests on Twitter
The Hilton Suggests site and social channel is another great example of helping customers. In April 2009, Hilton Worldwide launched an initiative called Hilton Suggests, to help travelers all around the world — from New York to Shanghai, and almost everywhere in between. Since joining Twitter in April 2009, our mission has been to continue Conrad Hilton’s vision of filling the earth with the light and warmth of hospitality, one tweet at a time.
The Twitter handle Hilton Suggests – communicates with travelers through Twitter to help those in destinations around the world build experiences that make their travel easier or more memorable. Plus, all recommendations are authentic and based on team members’ personal experiences and opinions. We won’t promote or sell you anything. Just simple, honest advice. Simply use Twitter to send us questions. Start your message with @hiltonsuggests, then tell us which city you’re in and what we can help recommend for you. That’s it.
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